Jennifer Cutrono-Teixeira
Client Services Manager
My favorite part of my job is … helping exceptional people find quality positions with our outstanding clients.
The most adventurous thing I’ve ever done is … zip lining at the “Top of the Rockies” in Colorado.
In the next five years I’d like to … take and pass the SHRM exam, walk the Susan G. Komen 3-Day, and enjoy a Disney Cruise with my family.
My earliest memory is … when I was 2 years old, I was on the beach and a seagull plucked a drumstick right out of my hand.
My hidden talent is … singing and Zumba/Hip-Hop dancing
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Jennifer Cutrono-Teixeira

