Gustavo A. Collazos
Director of Marketing
What sparks your creativity at work? … My creativity is sparked by the mix of new challenges and diverse perspectives. Every project is a puzzle, and finding that unique, creative solution keeps me going.
If you could have any superpower to enhance your work, what would it be and why? … The power to instantly master any language. It’s all about connecting with people, understanding their needs and cultural nuances to make our marketing messages hit home worldwide.
If you had to eat one meal every day for the rest of your life, what would it be? …Burgers, hands down. Classic yet adaptable, with a creative twist that keeps things interesting.
What’s an item on your bucket list? …Go to Tomorrowland.

Staffing for Peak Season Success: Build a Call Center Team That Wins Every Call
Staffing for Peak Season Success: Build a Team That Wins Every Call From Hiring to High Performance:Building Your Ideal Call Center CrewCrunch Time for Call CentersOpen enrollment is already here. The phones are busy, your team is stretched, and the hiring window...
Hire Smart for the New Year: CSRs, Leaders, and Sales Reps Who Set the Tone for Success
Build Your Winning Roster:Hiring CSRs, Leaders, and Sales Reps for the Year AheadKick Off the Year with a Strong Call Center Staffing Game PlanSeptember may be the kickoff to Football season, but January is the kickoff for call centers. It’s when leaders either set...
The Hidden Cost of Doing It Yourself: Why Smart Call Center Leaders Rethink Internal Hiring
The Hidden Cost of Doing It Yourself: Why Smart Call Center Leaders Rethink Internal HiringThe DIY Hiring DelemaIt’s Monday morning and your internal recruiting team is buried under resumes. Your team leads are sitting in back-to-back interviews. Your best supervisor...