Diana BrazzealDiana Brazzeal

Client Success Specialist

Something people would be surprised to learn about me is … I was on a cruise ship that caught on fire in the Gulf of Mexico.

The best advice I ever received … was actually two pieces of advice – to focus on the relationship, and to keep moving forward.

My hidden talent is … cooking new things. I try something, like it, and figure out how to make it.

In the next five years I’d like to … take a trip with each of my children and go to Hawaii with my husband.

The most adventurous things I’ve ever done are … bungee jumping and zip lining.

My nickname is … my college roommate called me Dodi.

Temp-to-Hire Call Center Staffing: A Smarter Model

Temp-to-HireCall Center Staffing:A Smarter ModelFor years, that model worked well enough.Permanent-first hiring has long been viewed as the responsible and stable approach to building a call center or inside sales team. When a CRO, VP of Sales, or talent acquisition...

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