Top Trends Shaping the Call Center Industry in 2024 Call centers are not just about answering phones anymore. They are about creating a smooth ride for customers no matter how they reach you. This means talking to them through their preferred channels, including...
Creative Ideas for Call Center Team Building Building a cohesive, motivated, and high-performing team in a call center workplace requires creativity, commitment, and a dash of fun. At Hiregy, we believe in the power of team building to transform the work environment,...
AI-Powered Customer Service Management in 2024: Challenges and Opportunities As we head into 2024, the landscape of customer service is facing transformation, largely thanks to the advancements in AI. Businesses are embracing customer service AI to not only enhance...
Florida Salaries: February 2024 Customer Service Position Salary Hourly Business type Call Center Manager $72,800 $35.00 Healthcare Claims Denials $36,400 $17.50 Healthcare Desktop Support $52,000 $25.00 Insurance Inbound Customer Service Rep. $39,520 $19.00 Insurance...
Essential Traits When Looking for Top Accounting and Bookkeeping Professionals There’s no denying the importance of skilled accounting pros and bookkeepers in the business world. These professionals are the backbone of financial management, ensuring accuracy,...
Mastering Salary Negotiations in Florida: A Job Seeker’s Guide to Earn What You Deserve Finding a job in Florida usually includes one task that many job seekers struggle with: salary negotiation. Understanding the ins and outs of negotiating a salary offer is a...
Employee Retention Strategies: Building a Happier Workplace for 2024 As we start 2024, employee retention has never been more important. In a competitive job market, keeping your best employees happy can be the secret to ongoing growth and success. This guide covers...
Florida Salaries: January 2024 Customer Service Position Salary Hourly Business type Remote Customer Service Rep. $35,360 $17.00 Professional Services Agency Operations Customer Support $37,440 $18.00 Financial Services Remote Concierge Specialist $39,520 $19.00...
Employee Onboarding Tactics Every Florida Employer Must Adopt in 2024 As a recruiting firm, Hiregy understands the critical role that onboarding of new employees plays in the success of your organization. That’s why we’ve put together this summary of best practices...
Top Skills Employers Seek in Administrative Roles Are you interested in an administrative position in Florida? Good news—in this booming state, where industries from tourism to technology are thriving, the need for skilled administrative professionals has never been...
