Call Center Salary Guide:
September 2024
September Trend Insight:
Elevating Customer Experience
This month, we’ve observed a significant trend in the customer service sector: companies are increasingly focused on expanding their support teams and integrating technology to enhance customer interactions.
Staying on top of salary trends is more important than ever, as the competition for top talent intensifies. Professionals who can elevate service quality, lead remote call center teams, and manage customer support are in high demand. Additionally, there’s a growing need for multilingual employees to cater to diverse customer bases.
| Position | Salary | Hourly |
|
Customer Support Representative |
$39,520 |
$19.00 |
|
Collections & Operations Specialist |
$39,520 |
$19.00 |
|
Customer Onboarding Specialist |
$41,600 |
$20.00 |
|
Administrative & Data Entry Specialist |
$34,320 |
$16.50 |
|
Engagement & Outreach Coordinator |
$40,000 |
$19.23 |
|
Live QA Call Specialist |
$37,440 |
$18.00 |
|
Onboarding Specialist |
$49,920 |
$24.00 |
|
Patient Services Representative |
$39,520 |
$19.00 |
|
Pharmacy Outreach Specialist |
$47,840 |
$23.00 |
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