Salary Snapshot

Florida Salaries: July 2024 Customer Service Position Salary Hourly Business type Claims Support Processor $39,520 $19.00 Healthcare Concierge Specialist $41,600 $20.00 Healthcare Customer Service Representative $41,600 $20.00 Professional Services License/Permit...
Top Trends Shaping the Call Center Industry in 2024

Top Trends Shaping the Call Center Industry in 2024

Top Trends Shaping the Call Center Industry in 2024 Call centers are not just about answering phones anymore. They are about creating a smooth ride for customers no matter how they reach you. This means talking to them through their preferred channels, including...
Creative Ideas for Call Center Team Building

Creative Ideas for Call Center Team Building

Creative Ideas for Call Center Team Building Building a cohesive, motivated, and high-performing team in a call center workplace requires creativity, commitment, and a dash of fun. At Hiregy, we believe in the power of team building to transform the work environment,...

Salary Snapshot – February 2024

Florida Salaries: February 2024 Customer Service Position Salary Hourly Business type Call Center Manager $72,800 $35.00 Healthcare Claims Denials $36,400 $17.50 Healthcare Desktop Support $52,000 $25.00 Insurance Inbound Customer Service Rep. $39,520 $19.00 Insurance...

Salary Snapshot – January 2024

Florida Salaries: January 2024 Customer Service Position Salary Hourly Business type Remote Customer Service Rep. $35,360 $17.00 Professional Services Agency Operations Customer Support $37,440 $18.00 Financial Services Remote Concierge Specialist $39,520 $19.00...