Victoria Helton
Director of Client Services
My favorite part of working at Hiregy is … the integrity and the excitement of the office. It is a team environment and a home.
My earliest memory is … spending the night in my very own life-size doll house that my grandpa built for me.
My hidden talent is … that I am a gymnast. I love tumbling.
My childhood nickname was … Tori.
Seasonal Staffing Challenges: Special Solutions for Busy Call Center and General Staffing Needs
Believe it or not – the busy holiday season is almost here, and businesses across various industries are gearing up for the annual increase in customer demand. For call centers, in particular, this period can be both a blessing and a challenge. Call volumes skyrocket,...
How to Scale Your Call Center Without Sacrificing Quality
Imagine your call center as a well-oiled machine, humming along smoothly, delivering stellar service to your customers. Now, imagine that machine doubling in size overnight. Exciting, right? But here’s the catch—without the right people in place, that growth can...
5 Qualities of an Outstanding Call Center Employee
In the fast-paced, ever-evolving world of call centers, finding the right talent is crucial to maintaining high levels of customer satisfaction and operational efficiency. At Hiregy, we understand that the secret to success lies not just in advanced technology or...