Vice President of Operations
My favorite part of my job at Hiregy is … working with amazing people.
During a typical workday you’ll find me … organizing my day, being productive and innovative, bringing enthusiasm and dedication, and smiling and having fun.
I like working at Hiregy because … The company values are in line with my values.
My nickname is … sweetness, dragon, daisy … none of them make any sense, but I answer to them.
My hidden talent is … being super organized.
The best advice I ever received was … don’t let anyone else control your happiness.
Three things someone would be surprised to learn about me are …I have a motorcycle, I ran a half marathon, and I love camping and being outdoors.
When you meet me, make sure you ask me about … training for a full marathon. By the time you read this, I might be done!
Call centers are not just about answering phones anymore. They are about creating a smooth ride for customers no matter how they reach you. This means talking to them through their preferred channels, including phone, email, chat, or social media, and making each experience special.
Building a cohesive, motivated, and high-performing team in a call center workplace requires creativity, commitment, and a dash of fun. At Hiregy, we believe in the power of team building to transform the work environment, boost morale, and enhance productivity.
As we head into 2024, the landscape of customer service is facing transformation. Businesses are embracing customer service AI to not only enhance the efficiency of their customer service teams, but also to provide a more personalized experience to clients.