Senior Client Services Manager
My favorite part of my job at Hiregy is … linking employers with top talent.
During a typical workday you’ll find me … sourcing resumes, interviewing, learning lingo from other careers, providing excellent talent, and maintaining employee/client relationships.
In the next five years I’d like to … travel to Sydney, Australia.
My earliest memory is … watching the Rose parade on TV while having lunch with my big family. It was a tradition.
The best advice I’ve ever received is … learning from others is cheaper in the long run.
When you meet me, make sure you ask me … for couponing tips. I am a coupon queen!
The most adventurous thing I’ve ever done … jump off the second floor of a house into a sand pile. (I was DARED as a child!)
In today’s fast-paced world, staying ahead in business means understanding and adapting to customer expectations. As we navigate through 2024, it’s clear that customers are looking for more than just products or services; they seek meaningful human connections, even in digital spaces.
Call centers are not just about answering phones anymore. They are about creating a smooth ride for customers no matter how they reach you. This means talking to them through their preferred channels, including phone, email, chat, or social media, and making each experience special.
Building a cohesive, motivated, and high-performing team in a call center workplace requires creativity, commitment, and a dash of fun. At Hiregy, we believe in the power of team building to transform the work environment, boost morale, and enhance productivity.