Linda FigueroaLinda Figueroa

Senior Client Services Manager

My favorite part of my job at Hiregy is … linking employers with top talent.

During a typical workday you’ll find me … sourcing resumes, interviewing, learning lingo from other careers, providing excellent talent, and maintaining employee/client relationships.

In the next five years I’d like to … travel to Sydney, Australia.

My earliest memory is … watching the Rose parade on TV while having lunch with my big family. It was a tradition.

The best advice I’ve ever received is … learning from others is cheaper in the long run.

When you meet me, make sure you ask me … for couponing tips. I am a coupon queen!

The most adventurous thing I’ve ever done … jump off the second floor of a house into a sand pile. (I was DARED as a child!)

Top Trends Shaping the Call Center Industry in 2024

Call centers are not just about answering phones anymore. They are about creating a smooth ride for customers no matter how they reach you. This means talking to them through their preferred channels, including phone, email, chat, or social media, and making each experience special.

read more

Creative Ideas for Call Center Team Building

Building a cohesive, motivated, and high-performing team in a call center workplace requires creativity, commitment, and a dash of fun. At Hiregy, we believe in the power of team building to transform the work environment, boost morale, and enhance productivity.

read more