Bill Fries
Chief Executive Officer
My job at Hiregy is … Chief Executive Officer, which means on an average day, you’ll find me working with our team to connect more exceptional people with our clients. Oh, and I’m also the guy who stocks the coffee supplies daily.
When I get off work you’ll find me … spending time with my family, working out or shopping at Target.
It makes me feel great when … our team places someone in a new job!
The best advice I ever received was … to join the board of the Nonprofit Leadership Center of Tampa Bay! What a great organization teaching Tampa nonprofits how to run their businesses.
One thing that drives me crazy is … people who turn on their windshield washers while driving in front of me down the highway.
My office nickname is … Jefe.
My mantra is … if you want to win the lotto, you’ve got to buy a ticket!
In my office you’ll find … a treadmill desk. I love to stand and work.
Team Cat or Team Dog? Team ‘No Pets.’ Been through it all…fish, dogs, etc.
If you ever speak or meet with me, make sure you ask me about … how many times I’ve almost been struck by lightning.
AI Won’t Replace Recruiters, But Recruiters Who Use AI Will Win
Beyond the Algorithm:Recruiting SuccessComes From People, Not AICall Centers Still Need Human RecruitersCall center and sales leaders are asking the same question right now: How should we be using AI in our recruiting process? It’s a fair question. Search interest in...
Top Grading Talent: Why the Best Leaders Rebuild Before They Hire
Top Grading Talent:Why the Best LeadersRebuild Before They HireThe New Year ResetAs 2026 approaches, call center and sales leaders are planning for growth. But before adding headcount, the best teams start with a simple step: evaluating who’s already on board. The...
Staffing for Peak Season Success: Build a Call Center Team That Wins Every Call
Staffing for Peak Season Success: Build a Team That Wins Every Call From Hiring to High Performance:Building Your Ideal Call Center CrewCrunch Time for Call CentersOpen enrollment is already here. The phones are busy, your team is stretched, and the hiring window...


