Resources
Resources for Job Seekers & Employers
Customer expectations in 2024: Making human connections with help from AI
In today’s fast-paced world, staying ahead in business means understanding and adapting to customer expectations. As we navigate through 2024, it’s clear that customers are looking for more than just products or services; they seek meaningful human connections, even in digital spaces.
Top Trends Shaping the Call Center Industry in 2024
Call centers are not just about answering phones anymore. They are about creating a smooth ride for customers no matter how they reach you. This means talking to them through their preferred channels, including phone, email, chat, or social media, and making each experience special.
Creative Ideas for Call Center Team Building
Building a cohesive, motivated, and high-performing team in a call center workplace requires creativity, commitment, and a dash of fun. At Hiregy, we believe in the power of team building to transform the work environment, boost morale, and enhance productivity.
AI-Powered Customer Service Management in 2024: Challenges and Opportunities
As we head into 2024, the landscape of customer service is facing transformation. Businesses are embracing customer service AI to not only enhance the efficiency of their customer service teams, but also to provide a more personalized experience to clients.
Essential Traits When Looking for Top Accounting and Bookkeeping Professionals
There’s no denying the importance of skilled accounting pros and bookkeepers in the business world. These professionals are the backbone of financial management, ensuring accuracy, compliance, and insightful financial reporting.
Mastering Salary Negotiations in Florida: A Job Seeker’s Guide to Earn What You Deserve
Finding a job in Florida usually includes one task that many job seekers struggle with: salary negotiation. Understanding the ins and outs of negotiating a salary offer is a skill and necessity when it comes to securing a financial offer that reflects your true value and expertise.
Employee Retention Strategies: Building a Happier Workplace for 2024
As we start 2024, employee retention has never been more important. In a competitive job market, keeping your best employees happy can be the secret to ongoing growth and success.
Employee Onboarding Tactics Every Florida Employer Must Adopt in 2024
As a recruiting firm, Hiregy understands the critical role that onboarding of new employees plays in the success of your organization. That’s why we’ve put together this summary of best practices and innovative tactics to make your new employee onboarding process in Florida a success in 2024.
Top Skills Employers Seek in Administrative Roles
Are you interested in an administrative position in Florida? Good news—in this booming state, where industries from tourism to technology are thriving, the need for skilled administrative professionals has never been greater.
The Modern Office and Its Impact on HR Roles
One of the most significant changes in human resources jobs in Florida has been the increased emphasis on technology. HR professionals are now responsible for managing various HR-related software applications and using social media and other digital tools to communicate with employees and recruit new talent.
How to Transition from Entry-Level to Mid-Level in Marketing Roles
The marketing field is constantly evolving, and it can be challenging for entry-level professionals to keep up with changes and stay on a fast-track to advance their careers. The good news is that by following a few key steps, you can set yourself up for success and quickly progress to mid-level marketing roles.
The Rise of Content Marketing in Florida
As businesses across the country recognize the value of having a strong digital presence, Florida is becoming a hotspot for content marketing. This shift is changing the marketing landscape and creating a wealth of content marketing jobs in Florida.