Monthly Salary Snapshot:
Insights From Recent Placements
Compensation data pulled directly from the roles we placed in the month of October.
What Last Months Data Tells Us: October Hiring Snapshot
The call center landscape is constantly evolving and your pay strategy should evolve with it. Each month, Hiregy tracks real compensation data from the actual roles we’ve recently filled, giving you a clear, up-to-date view of what competitive pay really looks like.
These numbers aren’t estimates or surveys, they’re verified results from real placements. Our Salary Snapshot gives HR teams and call center leaders the insight they need to stay competitive, attract the right talent, and hire with confidence.
Here are the key takeaways from last month’s salary trends:
1. Healthcare Call Center Hiring Remains Strong.
Roles such as Pharmacy Navigation Technician and Pharmacy Contact Center CSR continue to make up the majority of placements. With hourly pay holding steady around $21/hour, these positions reflect ongoing investment in healthcare support and patient experience.
2. HR and Administrative Leadership Roles are Trending Upward.
From Sr. HR Generalists to HR Business Partners, salaries in human resources show steady growth, reflecting increased demand for professionals who can lead organizational development, compliance, and employee engagement.
3. Sales and Compliance Positions are Commanding Premium Pay.
Roles like ACA Sales Manager (2-15 Licensed) and Insurance Verification Coordinators show that specialized knowledge continues to drive compensation upward. As regulations tighten and competition grows, these roles are key to operational success.
October 2025 Salary Snapshot
Here’s a breakdown of hourly and annual pay rates based on roles filled by Hiregy last month.
| Job Title | Hourly Rate | Annual Salary |
| Human Resource Business Partner | $36.06 | $75,000 |
| Support Specialist | $16.00 | $33,280 |
| Hybrid Scheduling Coordinator | $20.00 | $41,600 |
| ACA Sales Manager 2-15 Licensed (C) | $43.27 | $90,000 |
| Pharmacy Navigation Technician | $21.00 | $43,680 |
| Specialty Pharmacy Technician, Navigation | $21.00 | $43,680 |
| Pharmacy Contact Center (CSR) | $21.00 | $43,680 |
| Member Enrollment Coordinator | $20.00 | $41,600 |
| Purchasing Assistant | $20.00 | $41,600 |
| Order Entry / Customer Service | $19.00 | $39,520 |
| Phone Representative 2 | $20.00 | $41,600 |
| Fulfillment Coordinator | $17.50 | $36,400 |
| Insurance Verification and Scheduling Coordinator | $22.00 | $45,760 |
| Sr. Human Resources Generalist | $42.50 | $88,400 |
Use this table as a resource to:
• Benchmark competitive salaries to attract top-tier candidates
• Make informed decisions on compensation packages
• Identify market-driven pay trends that will help you stay ahead
Whether you’re hiring for specialized positions or scaling your team, these numbers provide the insight you need to drive recruitment success. Dive into the guide below to discover how your pay rates compare.
Need help attracting top-tier candidates?
Our team can help you analyze this data, adjust your compensation strategy, and make hiring easier.
In-Demand Roles to Watch
Pharmacy Navigation Technician
$43,680 / yr. | $21.00 / hr.
Pharmacy Navigation Techs continue to be one of the most frequently placed roles this month, reflecting the demand for professionals who can bridge healthcare navigation and customer support. Employers are prioritizing candidates who bring both accuracy and empathy to patient interactions.
ACA Sales Manager (2-15 Licensed)
$90,000/ yr. | $43.27 / hr.
As compliance-driven sales become increasingly specialized, these licensed leaders are securing competitive salaries to match their expertise in regulated markets.
Sr. Human Resources Generalist
$88,400 / yr. | $42.50 / hr.
Businesses are investing in HR leaders who can drive culture, compliance, and retention strategies, especially in hybrid or part-time roles.
Member Enrollment Coordinator
$41,600/ yr. | $20.00 / hr.
As patient and member services expand, enrollment roles remain critical for organizations balancing volume with accuracy and customer satisfaction.
Let’s Make Hiring Easier. Starting Now
You’ve got the data. Now let’s turn it into results. Schedule a one-on-one conversation with a Hiregy staffing expert to explore how we can help you build a high-performing team; faster, smarter, and with less stress.