April
Call Center
Salary Snapshot
Essential insights to help you attract and retain top call center talent across every level of your organization.
What the Data Tells Us: April Hiring Snapshot
The call center industry remains strong and this month’s data reflects steady hiring across healthcare, customer service, and operational support functions.
Here are the key takeaways from this month’s salary trends:
1. Customer-facing roles continue to drive demand.
Positions like Customer Care Representative, Contact Center Associate, and Client Service Coordinator remain critical, reflecting ongoing demand for skilled, empathetic communication across multiple industries.
2. Operational infrastructure remains a hiring priority.
Roles such as Data Compliance Coordinator, Data Entry Specialist, and Fulfillment Coordinator show that companies are investing in the systems and back-end operations that keep customer experiences running smoothly.
3. HR and Tech Support roles show steady expansion.
Hiring for HR Coordinators, HR Department Assistants, and Desktop Support Specialists indicates that call centers are building stronger internal infrastructures to support workforce growth and technology needs.
April 2025 Salary Guide
We’ve compiled real-time salary data for April 2025, covering a range of critical call center and operational roles.
| Job Title | Hourly Rate | Annual Salary |
| Bilingual Collections Specialist | $20.00 | $41,600 |
| Client Service Coordinator | $22.00 | $45,760 |
| Contact Center Associate | $19.00 | $39,520 |
| Customer Care Representative | $18.00 | $37,440 |
| Customer Service Professional | $17.00 | $35,360 |
| Data Compliance Coordinator | $23.00 | $47,840 |
| Data Entry Specialist | $19.00 | $39,520 |
| HR Coordinator | $23.00 | $47,840 |
| HR Department Assistant | $25.00 | $52,000 |
| Outreach Coordinator | $16.50 | $34,320 |
Use this table as a resource to:
• Benchmark competitive salaries to attract top-tier candidates
• Make informed decisions on compensation packages
• Identify market-driven pay trends that will help you stay ahead
Whether you’re hiring for specialized positions or scaling your team, these numbers provide the insight you need to drive recruitment success. Dive into the guide below to discover how your pay rates compare.
Need help attracting top-tier candidates?
Our team can help you analyze this data, adjust your compensation strategy, and make hiring easier.
In-Demand Roles to Watch
Customer Care Representative
$18.00/hour | $37,440/year
Customer Care roles remain foundational, especially in industries navigating omnichannel customer expectations. Strong communication and problem-solving skills are more valuable than ever.
Data Compliance Coordinator
$23.00/hour | $47,840/year
As compliance demands grow, roles focused on managing sensitive data and documentation are becoming essential to maintaining operational integrity across call center environments.
Client Service Coordinator
$22.00/hour | $45,760/year
Service Coordinators are playing a bigger role as companies look to enhance customer experience. These roles ensure smooth handoffs between departments and deliver a more personalized client journey that is key for retention and satisfaction.
Desktop Support Specialist I
$25.00/hour | $52,000/year
Call centers rely on seamless technology to keep operations running. Desktop Support Specialists ensure that agents, supervisors, and remote staff have the tech support they need; therfore, minimizing downtime and enabling productivity in fast-paced environments.
Let’s Make Hiring Easier. Starting Now
You’ve got the data. Now let’s turn it into results. Schedule a one-on-one conversation with a Hiregy staffing expert to explore how we can help you build a high-performing team—faster, smarter, and with less stress.