Hiregy’s Salary Snapshot
Real Pay Insights from Hiregy’s Call Center Placements in the month of May.
What the Data Tells Us: May Hiring Snapshot
Staying competitive in today’s fast-moving call center landscape means keeping a pulse on compensation trends. Our May 2025 Salary Snapshot offers real-time pay data from positions our team successfully filled last month, giving you an inside look at how the market is moving.
Whether you’re planning for seasonal ramp-ups or refining your compensation strategy, this guide delivers insights to help you hire smarter, faster, and with confidence.
Here are the key takeaways from this month’s salary trends:
1. Outreach roles continue to lead high-volume hiring.
Positions like Outreach Coordinator made up the majority of placements in May. These roles remain essential for organizations running large-scale campaigns, particularly in healthcare, insurance, and benefits support. Consistent pay rates signal standardized expectations across the board.
2. Operational support roles show stable demand.
Back-office functions are proving just as important as customer-facing positions. Roles like Fulfillment Coordinator, Business Processor, and Licensing Specialist indicate that companies are continuing to invest in efficiency, documentation, and compliance support.
3. Growth-focused hiring strengthens internal teams.
From Desktop Support Specialists to HR Coordinators and Staff Accountants, companies are building internal infrastructure to support larger workforces, more technology, and increased financial oversight. These hires point to long-term planning and organizational maturity.
May 2025 Salary Snapshot
Here’s a breakdown of hourly and annual pay rates based on roles filled by Hiregy in May 2025.
| Job Title | Hourly Rate | Annual Salary |
| Outreach Coordinator (Fully Remote) | $17.00 | $35,360 |
| Fulfillment Coordinator / Mailroom | $18.00 | $37,440 |
| Business Processor | $18.00 | $37,440 |
| Customer Service Representative | $18.00 | $37,440 |
| Licensing Specialist | $19.00 | $39,520 |
| Desktop Support Specialist I | $25.00 | $52,000 |
| HR Generalist / Coordinator | $25.00 | $52,000 |
| Payroll Coordinator | $30.00 | $62,400 |
| Staff Accountant | $36.00 | $74,880 |
Use this table as a resource to:
• Benchmark competitive salaries to attract top-tier candidates
• Make informed decisions on compensation packages
• Identify market-driven pay trends that will help you stay ahead
Whether you’re hiring for specialized positions or scaling your team, these numbers provide the insight you need to drive recruitment success. Dive into the guide below to discover how your pay rates compare.
Need help attracting top-tier candidates?
Our team can help you analyze this data, adjust your compensation strategy, and make hiring easier.
In-Demand Roles to Watch
Customer Service Representative
$18.00/hour | $37,440/year
Customer Service Representatives continue to be foundational to successful call centers. Candidates with tech fluency and emotional intelligence are especially in demand.
Outreach Coordinator
$17.00/hour | $35,360/year
These roles are frequently filled in healthcare, insurance, and enrollment projects where communication, speed, and compliance are key.
Fulfillment Coordinator / Mailroom
$18.00/hour | $37,440/year
Call centers are expanding operational teams to keep back-end logistics moving smoothly, particularly where document processing and client deliverables are concerned.
Desktop Support Specialist I
$25.00/hour | $52,000/year
IT support roles are no longer optional. Businesses are investing in tech teams to maintain uptime, improve hybrid work environments, and respond quickly to technical disruptions.
Let’s Make Hiring Easier. Starting Now
You’ve got the data. Now let’s turn it into results. Schedule a one-on-one conversation with a Hiregy staffing expert to explore how we can help you build a high-performing team—faster, smarter, and with less stress.