Tax Season Scheduler (VITA)
#IND123
Tax Season Scheduler (VITA)
Location: Clearwater, FL 33760 - This position is onsite
Pay: $18
Schedule: M-F, 8:30 AM to 5:00 PM EST
Training schedule: M-F, 8:30 AM to 5:00 PM EST (Jan 11-Jan 15)
Type: Contract, January 2027 to April 2027
Start date: Monday, January 11, 2027
Job duties:
- Make outbound calls to clients to schedule appointments for tax assistance and related services.
- Communicate with clients via phone and email to coordinate and confirm appointment dates and times.
- Collaborate with tax professionals to ensure appointment availability aligns with client and staff schedules.
- Enter, update, and maintain accurate client information and appointment details in the database.
- Provide additional administrative and scheduling support as assigned.
Nice to have:
- Any prior Tax experience a plus
Requirements:
- MUST have 2+ years of customer service experience working in an office environment.
- Must be friendly and detailed oriented.
- High school diploma or equivalent required
- Level II background check required
- Employment verification required
- Education verification required
- Drug screening required
References required