CRM Account Support

#IND123

Job Title: Member Engagement Coordinator

Pay range: $25-27 hr

Location: Tampa, 33602, Harbour Island - This position is onsite

Schedule:

Primarily 8:00-4:00 or 8:30-4:30. It’s a 7.5 hour shift. We are in office Tuesday and Wednesday and remote the other days.

Typically on the in office days employees do the 8-4 with ½ hour lunch.

Temp 12 weeks Coverage, ASAP START!

Main responsibilities: 

• Monitoring the membership mailbox and responding to routine inquiries
• Routine CRM operations (account/contact/record maintenance/updates, data entry, running standard reports)
• Administrative support for the Americas team
• Meeting scheduling and coordination
• Travel arrangements and expense reporting , invoicing for the VP 
• Preparing presentations and outreach materials
• Research support for outreach efforts
• Ensure that membership data in the CRM system is accurate, up to date, and complies with data governance standards. Maintain and update membership data in the CRM system and track records. Run reports and pull data from the CRM for the Membership team.

Nice to have:

• Bilingual: Spanish/English
  

Required:

• 5 years of High level Administrative Support, preferred C suite Executive Assistant 
• Prior experience working with a Customer Relationship Management system (CRM), such as Salesforce
• Associates degree in a business-related field
• Proficiency in MS 365 (Excel, Word, PowerPoint, Outlook, Teams)
• Strong MS Excel skills
• Excellent written and verbal communication skills
• High school diploma or equivalent
• Background check required