Build a High-Performing Orlando Call Center Team Without the Hiring Stress
From frontline reps to sales talent and leaders, get candidates who are ready to perform in Central Florida’s fast-moving industries.
Trusted by Central Florida’s
Top Call Centers and Sales Teams
Running a call center in Orlando isn’t easy. Between seasonal demand, a heavy tourism and hospitality footprint, and high turnover, open seats cost more than just time. They mean longer hold times, missed opportunities, and burned-out teams.
Hiregy makes hiring easier. For more than 20 years, we’ve helped organizations across Florida fill call center and sales roles with people who are skilled, reliable, and motivated to succeed.
A Simple Plan That Works
Connect
Tell us about your needs and goals in a quick, no-pressure call.
Review Top Candidates
We deliver interview-ready candidates in days, not weeks.
Hire with Confidence
Hire the right fit and count on our ongoing support to ensure success.
Roles We Fill in Orlando and Central Florida
Customer Service & Support
- Customer Service Representatives (CSRs)
- Claims Specialists
- Retention Specialists
- Bilingual Reps (Spanish/English)
Sales Talent
- Sales Representatives
- Sales Development Representative (SDRs)
- Business Development Representatives (BDRs)
- Lead Generation Reps
- Account Reps
- Appointment Setters
Account Executive
- Supervisors
- Workforce Managers
- Training & Quality Managers
- Call Center Managers
- Directors & VPs
The Real Cost of Vacancies in Central Florida Call Centers
In Orlando, where customer service drives everything from healthcare to tourism, every unfilled seat means lost calls, missed revenue, and service levels that fall behind.
Use our Cost of an Empty Seat Worksheet to get the hard numbers. It’s quick, simple, and shows exactly what vacancies cost your team in Central Florida.
20+ Years of Staffing Expertise
in Central Florida
When call centers and sales teams in Dallas need people they can count on, they turn to Hiregy. Staffing isn’t one of the things we do, it’s what we do. For more than 20 years, we’ve partnered with leaders to solve their toughest hiring challenges, from high-volume seasonal needs to building specialized sales pods.
What sets us apart isn’t just speed. It’s trust. We take the time to understand your business, your culture, and the roles that make or break your performance. The result? Candidates who aren’t just qualified on paper, but ready to succeed in your operation.
But don’t just take our word for it. Here’s what our clients say:
★★★★★
“Joseph and the entire team at Hiregy are easy to work with and run an efficient operation. it is a pleasure working with them and having them as a business partner to count on! I would call for any of my temporary or hiring needs that fit in their wheel house.”
★★★★★
“Over the years I have used Hiregy numerous times and have always been pleased with the quality of candidates presented to us for consideration…
I have no hesitation recommending Hiregy. I believe you will receive the same level of commitment to quality as I have always experienced..”
Sales and Call Center Jobs
That Move You Forward
Your next job should be more than a paycheck. It should fit your strengths and give you room to grow. We place people across DFW in customer service, sales, and leadership roles at companies that care about service and performance. If you’re bilingual, building your sales skills, or aiming for a supervisor seat, we’ll help you find a role that matches your path.
Proven Staffing Results
Across Orlando & Beyond
In Central Florida, speed matters. Every empty seat slows calls, strains your best people, and chips away at revenue.
Hiregy helps Orlando leaders hire customer service reps, sales talent, and call center managers quickly. You get interview-ready shortlists in days, clear communication at every step, and candidates who fit your goals and culture.
Frequently Asked Questions
Do you handle high-volume seasonal hiring in Orlando?
Yes. Many Orlando call centers and sales teams need large hiring classes during peak seasons, like healthcare open enrollment or holiday retail. We regularly staff groups of 10, 20, or more representatives at once.
What roles do you fill in Orlando, FL?
We staff customer service representatives, sales representatives, SDRs, BDRs, account reps, bilingual support roles, team leads, supervisors, workforce managers, trainers, and call center managers.
How fast can I expect to see candidates?
Many Orlando clients see qualified, interview-ready candidates within a few business days of a kickoff call.
Do you staff for remote roles in Orlando?
Yes. Many Orlando-based companies operate hybrid or remote call centers, and we can support both.
What industries do you support in Orlando?
Hiregy staffs call centers across many industries, including healthcare, pharmaceuticals, insurance, healthcare revenue cycle management, consumer services, logistics, utilities, airlines, travel, hospitality, automotive, media/advertising, credit cards, retail, government, nonprofit, professional services, and financial/banking.
Do you offer contract, contract-to-hire, and direct hire solutions?
Yes. We make it easy to onboard new hires your way. You can:
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Try new talent on our payroll (contract-to-hire).
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Bring candidates directly onto your payroll (direct hire).
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Use short-term contractors on our payroll to handle projects.
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Even place your own recruits on our payroll temporarily through short-term payrolling.
What makes Hiregy different from other staffing agencies in Central Florida?
We are the call center staffing experts. We have been in business for over twenty years here in Florida, and in that time we have mastered our craft. We focus on speed, quality, and ongoing support so you get reliable hires who fit your culture.
Which areas of Orlando do you serve?
We support call centers and sales teams throughout the greater Orlando area. That includes downtown Orlando, Lake Mary, Maitland, Altamonte Springs, Winter Park, and Sanford. We also staff for companies in Kissimmee, St. Cloud, Clermont, and the broader Orange, Seminole, and Osceola county region. If your business operates anywhere in Central Florida, Hiregy has the local knowledge and candidate network to help you grow your team.
Do you only staff in Florida?
No. While our headquarters and strongest presence are in Florida, Hiregy serves call centers and sales teams nationwide. Many of our clients start with us in Central Florida, then expand to partner with us in other metros such as Dallas–Fort Worth, Atlanta, Chicago, and Phoenix. Whether your roles are local, remote, or spread across multiple regions, we can deliver the right candidates quickly.
If I sign up, do I have to hire someone from Hiregy?
No. Hiregy works on a 100% contingency basis, meaning you only pay a fee if you hire one of our candidates. You are never locked into working with us. We recommend joining the Hiregy Client List so we’re ready when you need us. There’s no cost to join, and we’ll always be on standby to help.