Build a Reliable Dallas Call Center Team, Without the Hiring Headaches
From frontline reps to sales talent and leaders, we deliver candidates who are ready to perform.
Why Dallas Leaders Partner with Hiregy
Hiring for call centers and sales teams is stressful. Open seats drain revenue, increase hold times, and push your current team toward burnout. Traditional hiring takes too long, and “DIY” recruiting often ends with the wrong fit.
Hiregy makes it easier. For more than 20 years, we’ve helped organizations in Dallas and across the country fill call center and sales roles quickly with people who are reliable, skilled, and motivated to succeed.
A Simple Plan That Works
Connect
We’ll get clear on your needs and goals.
Review Top Candidates
We deliver interview-ready candidates in days, not weeks.
Hire with Confidence
We stay involved post-placement to ensure long-term fit.
Roles We Fill in Dallas–Fort Worth
Customer Service & Support
- Customer Service Representatives (CSRs)
- Claims Specialists
- Retention Specialists
- Bilingual Reps
Sales Talent
- Sales Representatives
- Sales Development Representative (SDRs)
- Business Development Representatives (BDRs)
- Lead Generation Reps
- Account Reps
- Appointment Setters
Account Executive
- Supervisors
- Workforce Managers
- Training Managers
- Call Center Managers
- Directors
What It Costs When Seats Stay Open
Texans know you don’t win by waiting on the sidelines. In your Dallas call center, every unfilled seat is money left on the table, more hold times, more missed calls, more sales slipping away.
Use our Cost of an Empty Seat Worksheet to get the hard numbers. It’s quick, it’s simple, and it shows you what those vacancies are really costing your team in Dallas–Fort Worth.
Staffing is What We Do!
When call centers and sales teams in Dallas need people they can count on, they turn to Hiregy. Staffing isn’t one of the things we do, it’s what we do. For more than 20 years, we’ve partnered with leaders to solve their toughest hiring challenges, from high-volume seasonal needs to building specialized sales pods.
What sets us apart isn’t just speed. It’s trust. We take the time to understand your business, your culture, and the roles that make or break your performance. The result? Candidates who aren’t just qualified on paper, but ready to succeed in your operation.
But don’t just take our word for it. Here’s what our clients say:
★★★★★
“I contacted Hiregy to assist in filling an open role. From the the first point of contact to onboarding, Hiregy was top notch. They were thorough, kept me updated in the search, and followed up afterwards to ensure everything was running smoothly. Very professional firm to work with.”
★★★★★
“They consistently deliver! They have a polite staff, and provide excellent personal attention. Shaun’s ongoing support and advice are greatly appreciated in today’s ever-changing workforce.”
Sales and Call Center Jobs
That Move You Forward
Your next job should be more than a paycheck. It should fit your strengths and give you room to grow. We place people across DFW in customer service, sales, and leadership roles at companies that care about service and performance. If you’re bilingual, building your sales skills, or aiming for a supervisor seat, we’ll help you find a role that matches your path.
Build Your Dallas Team With Confidence
In Dallas–Fort Worth, every empty seat slows calls, strains your best people, and chips away at revenue. That is why speed matters. Hiregy helps local leaders hire customer service reps, sales talent, and call center managers quickly. You get interview-ready shortlists in days, clear communication at every step, and candidates who fit your goals and culture.
The plan is simple: connect with us, review your shortlist, and hire with confidence. Whether you need ten reps next month or a sales pod that delivers, we’ll make sure your team is ready to perform.
Frequently Asked Questions
Do you handle high-volume hiring in Dallas?
Yes. We support high-volume and seasonal hiring in Dallas–Fort Worth, including classes of reps, phased onboarding, and group interview scheduling.
What roles do you fill in Dallas?
We staff customer service representatives, sales representatives, SDRs, BDRs, account reps, bilingual support roles, team leads, supervisors, workforce managers, trainers, and call center managers.
How fast can I expect to see candidates?
Many Dallas clients see qualified, interview-ready candidates within a few business days of a kickoff call.
Do you recruit remote or hybrid positions in Dallas?
Yes. We hire for on-site, hybrid, and fully remote roles based on your team’s needs.
What industries do you support in Dallas - Fort Worth?
Hiregy staffs call centers across many industries, including healthcare, pharmaceuticals, insurance, healthcare revenue cycle management, consumer services, logistics, utilities, airlines, travel, hospitality, automotive, media/advertising, credit cards, retail, government, nonprofit, professional services, and financial/banking.
Do you offer contract, contract-to-hire, and direct hire solutions?
Yes. We make it easy to onboard new hires your way. You can:
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Try new talent on our payroll (contract-to-hire).
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Bring candidates directly onto your payroll (direct hire).
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Use short-term contractors on our payroll to handle projects.
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Even place your own recruits on our payroll temporarily through short-term payrolling.
What makes Hiregy different from other staffing agencies?
We are the call center staffing experts. We have been in business for over twenty years, and in that time we have mastered our craft. We focus on speed, quality, and ongoing support so you get reliable hires who fit your culture.
Which areas of Dallas–Fort Worth do you serve?
We cover Dallas, Fort Worth, Plano, Arlington, Irving, Richardson, Frisco, Garland, Addison, Carrollton, Grand Prairie, McKinney, and surrounding communities.
Do you only staff in Texas?
No. While we have a strong presence in Dallas–Fort Worth, Hiregy staffs call centers nationwide. From Florida to Texas to Georgia and beyond, we partner with companies across this beautiful country to deliver reliable customer service, sales, and leadership talent wherever they are needed.
If I sign up, do I have to hire someone from Hiregy?
No. Hiregy works on a 100% contingency basis, meaning you only pay a fee if you hire one of our candidates. You are never locked into working with us. We recommend joining the Hiregy Client List so we’re ready when you need us. There’s no cost to join, and we’ll always be on standby to help.