Hiregy is currently recruiting for a Vendor Manager/Data Analyst for our client located in the Oldsmar area.  This is an excellent opportunity to join a solid organization with competitive salary and benefits.

Job Number:  14082

Location: Oldsmar

Type: Direct Hire

Job Duties:

  • Work hand in hand with the call center outsourcing center
  • Ensure all call center numbers and KPIs are on target
  • Responsible for utilizing the data to understand if headcount needs to be adjusted and what training may be needed
  • Reviewing metrics and running reports to help forecast
  • Serve as the lead person to work with vendors to make appropriate changes  

 

Requirements

  • 2+ years Data Analytics experience
  • Bachelors in related field
  • Advanced excel skills – v lookup, pivot tables, formulas

 

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