Job ID: 13811

Job title: Customer Service Representative

Location: Clearwater/N. St. Petersburg area – Work from home

Pay: 17.00

Hours: 8-6 and weekends, LOTS of chances for overtime

Type: Contract

Assignment duration: 8 months

Quantity: 17

Job duties:

  • Answer incoming calls to facilitate intake, assessment and referral services to clients
  • Provide facilitation counseling and crisis intervention services to clients
  • Provide advocacy for clients as needed through interacting and communicating with other agencies as necessary on behalf of the client
  • Refer callers in need to a variety of services to include childcare resources, financial, healthcare resources, mental health counseling agencies, legal aide, housing, homeless shelters, disability related needs, veteran needs, etc.
  • Access retrieve and input information into the company Network database

Requirements:

  • MUST have 1+ year of professional customer service
  • Must be reliable and mature to work from home
  • Ability to offer terrific customer service with a great deal of humility.
  • Must have a computer to use and internet connection (work from home)

 

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