About the Company: Well-established and stable company in Tampa is looking for a Claims Service Representative. This is an excellent opportunity with an exceptional company. The ideal candidate will have the ability to communicate effectively in a professional manner.

Type: Temp to Hire

Schedule: Monday – Friday, 8:00 am – 5:00 pm. 
OT may be required as needed at times (storm season)

Pay: $15.00 per hour

Job Description

• Answering and properly directing in-coming calls pertaining to the appropriate Claims Department personnel, while offering general assistance to customers as needed. 
• Update newly reported claim file with uploaded declarations pages to properly document policy coverage and endorsements as it pertains to each claim file. 
• Helps train new Claims Service Representatives. 
• Assist processing outgoing mail, as needed. 
• Other related job functions, special assignments and less significant responsibilities as assigned.

Requirements and Qualifications                               

  • 1+ years of Experience working in a customer service role providing support via phone
  • Strong phone etiquette and ability to navigate through customer calls professionally
  • MS Office – Word, Excel, and Outlook
  • Effectively communicates using proper grammar and punctuation written, oral, non-verbal, and active listening skills
  • Strong written and verbal communication skills including use of proper grammar and punctuation 
  • Technology adept including Browser and Computer savvy and the use of various office equipment  
  • Presents in a polite, polished, and professional manner upon dealing with customers and co-workers 


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