About the Company: Well-established and stable company in Downtown St. Pete area is looking for a Claims Service Representative. This is an excellent opportunity with an exceptional company. The ideal candidate will have the ability to communicate effectively in a professional manner.

Location: St. Petersburg, FL

Type: 4 weeks minimum contract, may be extended

Schedule: Monday – Friday, 8:00 am – 5:00 pm
Overtime may be required as-needed during high volume times (if there is a storm with a lot of damages)

Pay: $15.00 per hour


Job Description

  • Answering and properly directing in-coming calls pertaining to the appropriate Claims Department personnel, while offering general assistance to customers as needed
  • Update newly reported claim file with uploaded declarations pages to properly document policy coverage and endorsements as it pertains to each claim file
  • Helps train new Claims Service Representatives
  • Assist processing outgoing mail, as needed
  • Other related job functions, special assignments and less significant responsibilities as assigned

Requirements and Qualifications

  • 1+ years of experience working in a customer service role providing support via phone
  • Previous claims or insurance experience strongly preferred
  • MS Office – Word, Excel, and Outlook proficiency required
  • Must be technically savvy to navigate through multiple systems
  • Must have professional communication skills: using proper grammar and punctuation written, oral, non-verbal, and active listening skills
  • Presents in a polite, polished, and professional manner upon dealing with customers and co-workers, must be able to “hear a smile in your voice”
  • Background check required


Key words:  Claims, insurance, customer service, property and casualty, 2-20, 4-40, 2-15, adjuster, 220, 440, 215

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