Insurance Verification and Scheduling Coordinator (ASAP)

Insurance Verification and Scheduling Coordinator

Location: Tampa, 33614 – This position is onsite

Pay: $22.00 - $23 per hour

Type: Contract to hire

Schedule: Hours can range weekly depending on surgery schedule: Must be open; Mon to fri 8-5pm, 9-6

Dress Code: Gray or Black Scrubs 

Job description:

1. Verify Insurance Coverage: Confirm patient health and auto insurance eligibility, benefits, and claim details prior to appointments.
2. Authorization Management: Secure necessary pre-authorizations and referrals in compliance with insurance requirements.
3. High volume inbound and outbound medical appointment scheduling.
4. Appointment Coordination: Schedule patient visits efficiently, aligning with provider availability and patient preferences high inbound and outbound calls.
5. Communication & Documentation: Liaise with insurance companies, law offices, and internal teams; maintain accurate records in eClinicalWorks.
6. Customer Service Excellence: Address patient inquiries regarding insurance and scheduling with professionalism and empathy.

Nice to have:

• Bilingual: Spanish/English
• Physical therapy experience
• Occupational therapy experience
• Chiropractor experience
• eClinicalWorks
• Experience with adjusters, case managers, law enforcement about personal injury cases

Requirements:

• Must have (1-3) years of recent experience with personal injury cases and verifying auto insurance.
• High volume call center- inbound and outbound medical appointment scheduling and insurance verification.
• Must be MS Office proficient, able to use health record systems.
• High school diploma or equivalent
• Background check required
• Drug screening required