Bilingual - Collector

About the Company: Well-established and stable company in Tampa is looking for a Bilingual Collector. This is an excellent opportunity with an exceptional company.

Type: Contract to hire

Schedule: Monday – Friday, 8:00 am – 5:00 pm

Pay: Hourly, depending on experience  

Job Description

  • Entering data into commercial legal software (CLS) program for payments and handle all follow up
  • Generate stipulation and letters to debtors and clients through computer-assisted merge processes associated with collections
  • Compute payoffs for debtors, title companies, and attorneys
  • Use tickler/diary system to organize and maintain smooth flow of tasks
  • Maintain open and regular communication with the collection attorneys for effectively collecting for clients
  • Negotiate settlements with debtors, title companies and attorneys
  • Work commercial and retail files for collection including placing calls to debtors and/or their attorneys
  • Receive phone calls from debtors, attorneys, and clients
  • Assist attorneys with debtor calls and correspondence
  • Perform informal depositions (gathering of information from debtors after judgment) on lower balance retail and commercial files
  • Skip trace debtors using software programs such as: Accurint, Locate Plus, Equifax and TransUnion
  • Updates process servers, attorneys, and legal department clerks with additional information for collections purposes

Requirements and Qualifications                               

  • Minimum High School Diploma or equivalent; college degree preferred.
  • Minimum 3 years third party collection experience
  • Bilingual (Spanish) Required
  • MS Office proficient- Word, Excel, PowerPoint, and Outlook
  • Effectively communicates using proper grammar and punctuation written, oral, non-verbal, and active listening skills
  • Strong written and verbal communication skills including use of proper grammar and punctuation 
  • Technology adept including Browser and Computer savvy and the use of various office equipment  
  • Presents in a polite, polished, and professional manner upon dealing with customers and co-workers 
Category:Customer Service
City/State/Zip:Tampa, Florida 33602
Job ID:9920

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