Clerical Support | Customer Service

About the Company: Great Promotional Company in Largo is seeking Clerical Support professional, to provide outstanding customer service to customers and assist other departments!

Schedule: Monday - Friday, Saturday OT required at times

Pay: $13.00-$15.00 hourly, depending on experience

Benefits: Yes

Job Description:

  • Initialize orders to gather customers information, artwork and event dates for order entry and other departments
  • Develop daily rapport with customers in a designated territory
  • Answer inbound calls and assist customers
  • Handle orders, complaints and inquiries
  • Revise order needs
  • Direct sales leads to appropriate members of the Sales Team
  • Respond to emails, answer questions about products or customer orders
  • Maintain client database
  • Ensure all customer information is correct

Requirements and Qualifications:

  • High School Diploma required, College degree preferred
  • 6 months of Customer Service experience
  • 2 years of Call Center experience highly desired
  • Basic typing of 40+ WPM
  • Computer skills with knowledge of Outlook
  • Effective listening skills
  • Excellent written and verbal communication skills
Category:Customer Service
City/State/Zip:Largo, Florida 33777
Job ID:9776

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