Program Coordinator

About the Company: Well known healthcare company in Maitland has a need for Program Coordinators.

Type: contract-to-hire 

Job Duties:

  • Initiate authorization requests for output or input services in keeping with the prior authorization list.

  • Research claims inquiry specific to the department and responsibility.

  • Perform tasks necessary to promote member compliance such as verifying appointments, obtaining lab results.

  • Assess and monitor inpatient census.

  • Screen for eligibility and benefits.

  • Identify members without a PCP and refer to Member Services.

  • Screen members by priority for case management (CM) assessment.

  • Perform transition of care duties to include but not limited to, contact the member’s attending physician, member or medical power of attorney, other medical providers (home health agencies, equipment vendors) for information pertaining to special needs.

  • Coordinate services with community based organizations.

  • Attend marketing and outreach meetings as directed to represent the plan.

  • Produces and mails routine CM letters and program educational material.

  • Data enter assessments and authorizations into the system.


  • Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.

  • High school diploma or equivalent.

  • Thorough knowledge of customer service, utilization review or claims processing practices in a managed care environment and operation of office equipment such as a personal computer.

  • Knowledge of medical terminology.

  • 0-2 years of experience



Category:Customer Service
City/State/Zip:Maitland, Florida 32751
Job ID:12191

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