Dispatch Agent - Weekend Shift

We are currently seeking a dispatch agent in the South Orlando area for a contract to hire opportunity.

Hours: Thur-Mon 6am-3pm

Pay: $12-14 per hour DOE

Jod Duties:

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace files and reporting
  • Use export Workflow on daily basis
  • Ensure accurate and timely client and vendor billing
  • Ensure delivery of freight and timely clearance when applicable
  • Interact with our customers in arranging their shipments, meeting customer service standards
  • Contribute to maintain good relationships with suppliers
  • Meet compliance at all times to regulations internal and external in accordance with government regulations
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in the DLSOPs
  • Meet KPI standards in accordance with the Company’s procedures
  • Network communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride

Requirements:

  • 6 months to 1 year related experience
  • Basic local regulatory knowledge for compliance preferred
  • Global Logistics Industry knowledge preferred
  • Hazardous materials certification preferred
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word)
  • Fluent in English
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Positive and willing to help attitude 
Category:Customer Service
City/State/Zip:Orlando, Florida 32824
Job ID:11727
 

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