Flood Specialist/ New Class 3/11/19

About the Company: Well-established insurance in Saint Petersburg is seeking an experienced Flood Specialist. This is an excellent opportunity with an exceptional company. The ideal candidate will have high volume call center experience with knowledge of the insurance industry.

Type: Must complete 600 contract hours before being eligible for permanent employment with the company

Hours: Various shifts available

  • 8:00AM - 5:00PM
  • 9:00AM - 6:00PM
  • 10:00AM - 7:00PM
  • 11:00AM-8:00PM

Pay: $16.00+ hourly, depending on experience

Job Description

  • Daily use of phone, fax, email and chat to communicate with customers
  • Answer and resolve incoming requests from customers
  • Resolve issues correctly, promptly, and thoroughly
  • Provide courteous and professional service to internal and external customers
  • Work effectively within a team environment, consistently display excellent verbal and written communication skills
  • Exercise sound judgment in decision making as well as handle a fast-paced, high-volume working environment

Requirements and Qualifications        

  • HS Diploma or equivalent.  AA Degree preferred but not required.  They must hold excellent written/oral communication skills and be able to effectively communicate with professionalism as a representative of the company. Efficiency in all Microsoft products (outlook, word, etc.) and web browsers is required. The ability to adapt to change, keep up to date on processing guidelines, FEMA updates, and attend continuing educational training  as necessary. Bi-Lingual is a plus but not required.
Category:Customer Service
City/State/Zip:St Petersburg, Florida 33702
Job ID:11651

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