Scheduling Coordinator

About the Company: Healthcare company near Downtown Orlando is in need of a Scheduling Coordinator. This person will communicate regularly with physicians and patients to ensure successful scheduling, rescheduling, and cancellation of all patient procedures. 

Type: Contract 

Schedule: Day shift

Pay: Depending on experience. 

Job Description:

  • Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.
  • Be proactive with all customers by actively listening, showing a caring attitude and offering alternatives when necessary.
  • Maintains basic understanding of the medical needs during the screening process for scheduling an appointment.
  • Consistently reviews the schedules daily and communicates all changes to appropriate staff.
  •  Maintains a working knowledge of ICD-9 (ICD-10) and CPT codes, as deemed necessary.
  • Identifies customer service issues and resolves or initiates necessary follow-up.


  •  High school diploma or equivalent
  • 3+ years of clinical, financial or business office experience is required.
  • Associated degree in Business, information systems clinical field or related may be substitute for two years of experience
  • Computer proficiency


City/State/Zip:Orlando, Florida 32806
Job ID:11531

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