3/26 Customer Service Representative

About the Company:  Well-established Medical Transportation Company in Clearwater is seeking outgoing and dependable Customer Service Representatives to add to their team of professional! This is an entry level position, and an excellent opportunity for anyone looking to start a career in the Customer Service field! Training Class will begin Monday, March 26th.

Type: Contract to Hire

Schedule: Full time shifts Monday - Sunday, between 5:30am and 11:00pm

Pay

  • $10.25 per hour , $11.50 per hour for bilingual 
  • $0.50 increase after contract period

Job Description

  • Schedule appropriate modes of transportation for customers
  • Receive inbound calls regarding transportation schedules and eligibility
  • Review trips in specialization areas and determine provider assignments
  • Assign reservations to network transportation providers
  • Track passengers and trips when needed
  • Assist in routing trips for providers

Requirements and Qualifications                               

  • High School Diploma or equivalent
  • Customer Service experience in a high volume call center preferred
  • Computer proficient including Microsoft Office, and Internet Browsers
  • Strong written and verbal communication skills
  • Ability to type 30WPM
Category:Customer Service
City/State/Zip:Clearwater, Florida 33760
Job ID:9978
 

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