Academic Integrity Support Representative

 

About the Company:  Education company in South Orlando seeks to fill two contract Academic Integrity Support Representatives. Position starts March 12th and runs through June 29th.

Type: Contract - 4 months

Schedule:   M-F 8:30 am – 5:00 pm

Pay: $14.00

Job Description:

  • Investigate academic integrity issues such as plagiarism, cheating, students sharing work, usernames, passwords, etc.
  • Take incoming calls and emails from students and teachers regarding these issues.
  • Respond to questions from students.
  • Log all correspondence, questions and complaints into computer system.
  • Other administrative projects and support as assigned by Academic Integrity Supervisors or Management.

Requirements and Qualifications:

  • High school diploma required.
  • Associate's degree; or equivalent combination of education and relevant experience.

  • One year working in education; a huge plus if in virtual system administration.

  • Strong customer service and administrative skills.

  • Excellent verbal and written communication skills.

  • Ability to prioritize tasks and meet aggressive deadlines.

  • Ability to exercise independent judgment to adopt or modify methods to meet objectives.

 

 

Category:Customer Service
City/State/Zip:Orlando, Florida 32835
Job ID:9887
 

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